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A note about today's RSVP emails

Announcement

On the morning of March 19th, we had an issue where our RSVP emails were sending some incorrect data. The opponent (if your event was a scrimmage to drop-in) and/or the notes (if you didn't have any notes entered) could be coming from the wrong event.

What happened?

Our system loops through each team that has RSVP's set to go out today, and collects the data for that team/event to compose the email. What was happening is that if a team had notes, and then the next team in the loop did not, it would use notes from the previous team (or in some cases, the opponent).

Is it fixed?

We have already applied a fix for this issue and it will not happen again.

Why did it happen?

We recently migrated our notification system to a new server (as we keep getting more popular and thus need more server capacity – thanks to users like you!) and in the migration process, a simple step in the code was missed.

Conclusion

Out of this comes a huge improvement in sending speeds and enhanced reliability. We'll also be tracking the reasons why some players fail to receive their notifications much better, and will be making that information more visible to team managers so that they can correct it going forward.

 

We're very sorry about this bug and we promise to be better going forward!

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